Refund Policy

We want every order to go smoothly. This policy explains when you’re entitled to a refund and how refunds are processed.

1. If we can’t place your order

If we are unable to place your order — for example, the restaurant is closed, the cart can’t be completed, or no courier is available — you are refunded in full, automatically. You don’t need to do anything.

2. Orders with multiple carts

If your order contains several carts and we successfully place some but not others, we refund you the exact amount of each cart we could not place, and the successful carts are delivered as normal.

3. How refunds are issued

Refunds are returned to your original payment method through our payment provider (Whop). Depending on your bank or card issuer, it typically takes a few business days for the funds to appear.

4. After an order is placed

Once an order has been successfully placed with the restaurant, it generally cannot be cancelled, because the food may already be in preparation — the same way a normal DoorDash order works. If something goes wrong with an order that was placed (for example, a problem with the food or the delivery), contact us and we’ll work with you to make it right.

5. How to reach us

For any refund question, use the in-app chat on the order page or email support@dashsaver.com. Please include your order ID so we can help quickly.